ScreensLink uptime

Link uptime

See whether your clients' short link destinations are up, how fast they respond, and how alerts reach you when one goes down.

Overview

Mythic checks the destination of every short link every 5 minutes. The Link uptime screen shows the result. There is nothing to turn on: a link is monitored as soon as it is created, as long as it is enabled and not expired.

Open Link uptime from the agency menu to see every client's links, or from a client's menu to see only that client's.

Read the screen

The tiles at the top show:

  • Monitored links: links checked in the last 24 hours.
  • Down now: links whose latest check failed.
  • Uptime: the share of checks that succeeded, over the last 30 days or since the link was created, whichever is shorter.
ColumnWhat it shows
LinkThe link's title or short path, and the destination URL it points to
StatusUp, or Down with the HTTP status code or the error
Uptime 24hThe share of checks that succeeded in the last 24 hours
ResponseHow long the destination took to answer the latest check
CheckedWhen the latest check ran

A client's screen also charts the daily average response time for the last 14 days.

A link counts as down after 2 failed checks in a row, so one slow answer doesn't raise an alert. Mythic then opens a critical alert, such as "Short link /spring-sale is down", and sends it to your alert channels. When the destination answers again, the alert resolves. A rule can also send that recovery.

Choose where alerts go, a Slack channel or a webhook, on the Alerts screen.

Common causes

  • 404: the page the link points to was moved or deleted. Update the link's destination, or restore the page.
  • 5xx or no response: the client's site is down or blocking the check. Some firewalls block automated requests. Ask the client's host to allow them.

For developers

Uptime is available on the Client Links API, with link_down and link_up webhooks. Alert routing is on the Alerts API.